en

CRM and Telephony

Every contact brings revenue. We implement a modern communication decision-making center — the key growth driver!

Get a demo
Banking

Identification, 360° customer profile, omnichannel communications, products, segments

Banking

Identification, 360° customer profile, omnichannel communications, products, segments

Fintech

Identification, scoring, billing, collections, trigger-based communications, payments

Insurance

Policies and customers, claims, reminders and renewals, sales and upsell

Retail

Purchases, loyalty, omnichannel sales, support and returns, promotions, notifications

E-commerce

Order tracking, delivery, automated notifications, abandoned carts, support, and upsell

9 years

as a company in the fintech industry

6 days

our fastest lending platform launch to date

2M+

users of MicroF1 product

7.5M+

loan applications processed on our platforms

31

completed fintech projects

90K

hours of IT solution development at MicroF1

Fast CRM and Telephony Launch

Industry-specific CRM with integrated IP telephony for banks, microfinance institutions, leasing companies, e-commerce, and other service businesses. A unified workspace for agents, automated customer communications, service quality control, and improved sales performance.

Problem

Fragmented communication channels. Overloaded operators, lost data. Low efficiency

Solution

Industry-specific CRM with telephony: all customers, communications, and processes in one interface

Features

Customer profile, communication history, calls and recordings, SMS, IVR, call routing

Result

–35% call center costs. Higher contact and conversion rates. Full control over processes and team

Launch

Ready-to-use infrastructure: go live in days, no complex development

AI

Up to 75% automation of communications: agents, speech recognition, call analytics, operator assistance

Order CRM and Telephony from Us

Send a request — we’ll tailor the system to your business 👍